Portraits from ATU

North Macedonia

Andrijana Angjelkovikj

Can you introduce yourself? What is your name and surname?

Hello, my name is Andrijana Angjelkovikj. I’m 36 years old.

What is your role at ATU Duty Free and what do you do in this role?

I work at ATU as a Cashier and Sales Assistant, and recently started training for a sales specialist.My role is to provide impeccable service to our customers so that they leave our store satisfied and happy. 

If you could live anywhere in the world, where would it be and why?

If I had the chance, I would like to live somewhere that is visited by many tourists and where it is always warm and by the sea, and why? -When people go on vacation, they are happy, smiling, relaxed - I want to be surrounded by positive and smiling faces.

Is there a characteristic you would like to change about yourself? Why?

What would I change about myself if I could? - To be less tolerant in certain moments when people behave unpleasantly towards me without reason..

Besides, I wouldn't change anything, I'm happy just the way I am.

What is your favorite feature of yourself that you are most proud of?

Top 3 reasons I'm proud of myself are;

I have built a work habit,

When I know I've made someone happy,

I am proud of myself for every pet I have found in trouble, for every life I have saved,

And of course the proudest thing is when my customers express their satisfaction with my attitude and service towards them.

What is your greatest fear in life?

I am most afraid of being lonely and far from the people i love and care about.

Is there a talent you wish you had?

I wish i had talent to be an electrical mechanic and play the guitar.

Who is your favorite historical hero, from the past or present?

Honestly, history was the subject I least liked in school so from the past I don’t have any hero. But in the present I would single out my mother-my hero, because she is like a satellite above us - she always fights for us for the better. And I am grateful for what I am today, thanks to her.

What qualities do you most value in a friend?

The most important thing for me in a friend is that he be honest, loyal, sincere and positive.

If you could change one thing about yourself, what would it be and why?

If I could change it, I would change my perfectionism.

I always want to finish to the last detail, even though sometimes it tires me, but the restlessness within myself to be perfect doesn't let me stop until it's completely finished.

What is your favorite activity to do in your free time?

To most free time i want to spend with my family and my cat,and when i have more free time the most i like it’s to drawing artistic pictures  and gifted to my loved ones.

What is your biggest regret in life?

So I don't regret anything now, but I would like to mention something from the past. When I was a teenager, I wanted to study mathematics, but due to health reasons I had to give up. It's true that I regretted it then, but my health was more important to me.

Can you share with us the place and time where you felt the happiest?

I am happy every day and every time when I am surrounded by people who mean something to me, people who are positive, besides my pets, and especially when I travel and explore new destinations.

Do you have a slogan or motto that has motivated you throughout your life?

My motto it’s “ Be the reason someone smiles today”