Portraits from ATU

North Macedonia

Jovana Stefanoska

Can you introduce yourself? What is your name and surname?

I am Jovana Stefanoska, and I have been working at ATU Duty Free for two years.

What is your role at ATU Duty Free and what do you do in this role?

I work as a Sales and Payment Consultant. I always give my best to provide excellent customer service, achieve good sales results, and make sure every customer feels welcome.

If you could live anywhere in the world, where would it be and why?

I dream of living in a warm, welcoming country surrounded by positive and energetic people, and it would be nice if there were a sea nearby.

Is there a characteristic you would like to change about yourself? Why?

One characteristic of mine is that I tend to rush because I always want to accomplish everything. I would like to change this by learning to slow down and not always feel like I have to be busy, especially since I am still studying.

What is your favorite feature of yourself that you are most proud of?

My favourite feature about myself is that I am a hardworking and positive person, and I am proud of always trying to improve myself.

What is your greatest fear in life?

My biggest fear is not reaching my full potential and missing opportunities to grow.

Is there a talent you wish you had?

I would love to be able to speak more languages and make my communication effortless.

Who is your favorite historical hero, from the past or present?

My historical hero is Coco Chanel, and I admire her unique style and how she changed fashion with her elegant and timeless designs.

What qualities do you most value in a friend?

In friendship, I value honesty and knowing that I can count on my friends for support.

If you could change one thing about yourself, what would it be and why?

I would like to change the fact that sometimes I try to do too many things at once and don’t leave enough time for myself.

What is your favorite activity to do in your free time?

In my free time, I enjoy reading books and doing Pilates.

What is your biggest regret in life?

My biggest regret is hesitating to take on challenging tasks in the past, but I’ve learned to be more confident in seizing opportunities.

Can you share with us the place and time where you felt the happiest?

I feel happiest when I am by the sea with the people I love, enjoying a good atmosphere.

Do you have a slogan or motto that has motivated you throughout your life?

My motto is: “Work hard, stay positive, and trust the process.”